Pick your garment, choose your colour and size, then choose where you want your logo and what colour it should be. Upload your logo and add to cart. Logo setup is always free. I'll check everything before I start, and I'll be in touch if anything needs tweaking.

For embroidery, any clear image is fine — PNG, JPG, PDF or vector all work. For vinyl, please send a PNG with a fully transparent background, or a vector file (AI, EPS, SVG or PDF). Not sure what you've got? Send it anyway and I'll let you know.

Nope! I turn your logo into a stitch file for you, free of charge.

Proofs aren't automatic, but I'm always happy to send one. Just email tasha@thevinylandthreadbar.com after you order and I'll send a mock-up showing size, placement and colours before I start.

As a guide:

• Left chest: about 7.5–10cm wide (3–4")
• Centre chest: about 15–20cm wide (6–8")
• Back: about 25–30cm wide (10–12")
• Caps: about 7–10cm wide on the front panel

It scales a little with garment size. Want something different? Just get in touch.

Left chest logos sit over your heart. Centre chest logos sit in the middle of the chest, a little below the collar. Back logos sit across the upper back, a little below the collar. Need a custom spot? Get in touch.

I match your brand colours as closely as possible from my thread range. Choose "Same as Logo" when you order. If you have exact colour codes (HEX or Pantone), pop them in an email and I'll get as close as I can.

There's foam under the stitching so your logo stands out from the fabric. It's best for big, bold text and looks amazing on caps. Fine details don't suit 3D puff — if your logo won't work, I'll let you know.

Yes, so reorders are easy — just mention your previous order number. To be extra safe, please upload your logo again too, so nothing gets mixed up.

Easiest way: fill in the Team Order Request form on our Bulk & Business Orders page. Choose your logo position and colour, upload your logo once, and list everyone's garment, colour and size in the notes box. I'll be in touch within 2 business days and send you an invoice to pay online.

Prefer to shop it yourself? Add each size and colour to your cart — upload your logo on the first item, then choose "Same logo as another item in this order" for the rest.

No minimum on clothing — order one piece or one hundred. Caps and beanies come in bundles of 5, 10 or 12, all the same colour and logo.

Yes! Mix and match across the store and the discount is applied automatically at checkout:

• Spend over $500 — 10% off
• Spend over $1,000 — 15% off
• Spend over $1,500 — 20% off

Bulk discounts also apply to invoiced team orders. They don't apply to sale items or bundles (cap and beanie bundles, the Pilates Packs and the Tee & Crew Bundle).

Yes! There's a small extra cost depending on the design. Pop the names in the notes box of the Team Order Request form (or email me) and I'll include it in your quote.

Yes! I can embroider apparel and accessories you already have. Get in touch with what you've got and how many.

Yes! Order one piece first to check the fit and quality before your full team order.

Yes! I bring the embroidery machine to your store or event for live personalisation. I've done an in-store activation and a VIP event for Honey Birdette. Get in touch to chat dates.

Yep, always — no setup or digitising fees.

Only one discount per order, ever — bulk discounts, promo codes, the $20 welcome code and shipping codes can't be combined. Gift cards can always be used.

Yes — prices include GST, and your order confirmation is a tax invoice showing our ABN. Need it addressed to your business? Just email me.

Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, Shop Pay and UnionPay.

Up to 6 weeks to make, plus shipping. Every piece is made to order right here on the Gold Coast. Need it by a set date? Get in touch before ordering and I'll do my best to fit it in.

Order by Friday 6 November for delivery before Christmas. Orders after that are still very welcome — they'll be made and sent in January.

Flat rate across Australia: $15 for orders up to $500, $30 for $500–$1,000, and $50 over $1,000.

I mainly ship within Australia, but get in touch and I'll see what I can do.

Check the fit notes in each product description — some styles are oversized. Each product has a size chart near the logo upload button. Still unsure? Order one piece first to check the fit, or email me.

Mostly AS Colour and Cargo Crew, plus organic cotton styles from Mindful Merch. Quality blanks, good fits and loads of colours.

Wash inside out at 30°C or cooler. Pop embroidered pieces in a wash bag so nothing snags. Don't tumble dry — lay flat to dry. Iron inside out on low, and never iron directly over embroidery or vinyl.

That's stabiliser — it holds the stitches in place, so please don't cut it off. You may see a little through lighter colours; that's normal.

Sometimes the heat press or embroidery hoop leaves a light mark. It disappears after the first wash.

Because every piece is made just for you, I can't accept returns or exchanges for change of mind or wrong size choice, so please double-check your logo, sizes and colours before ordering. If something's faulty or not right, email me within 7 days of delivery with photos and I'll make it right. See the full Refund Policy.